Hello, we recently had an employee leave our company. Jan 14, 2010 i have a 320gb wd passport elite that i want to restore to factory settings so i can start over, if you will. Wd my book essentiallive are great choices to store files. Use the wd my book live dashboard to configure settings to manage the my book live as you prefer. I have a mybook live i need to restore to factory settings. Available in various editions from essential, to premium to world edition. My book drive, with the wd backup, wd drive utilities, and wd security software. I need to restore some files from a previous backup to my computer. When i connect passport and open up time machine, i see all the backups. Western digital my book live recovery hard drive data. View and download western digital my book live user manual online.
I had to restore my computer about 6 months ago and discovered that the backup created by smartware was incomplete. I got a wd external hard drive and connect it to my computer, but i found that the wd hard drive not recognized on computer. How to restore a wd passport elite to factory settings. You might want restore your files after the originals were deleted from your mac, or the hard disk or ssd in your mac was erased or replaced, such as during a repair. Millions of people around the world trust their data to my book desktop storage.
I purchased my book essential over the holidays and just got around to setting it up. Restoring backup file from wd live book i backed up my windows 10 computer to a wd book live drive. Remo recover recovers data from formatted wd my book. By default, your wd my book duo came in a raid 0 or striped configuration for capacity and speed. The following wd my book data recovery guide is done with recoverit data recovery for windows. I am past the point of returning so i am looking to reset this product to sell so i can purchase what i. I click on the date that i want and the file that i want. Find low everyday prices and buy online for delivery or instore pickup. In fact, weve successfully recovered millions of western digitals customers files photos, documents, music, you name it. I have a 320gb wd passport elite that i want to restore to factory settings so i can start over, if you will. How to recover data from bricked wd my book world edition. Western digital my book comes under the series of external hard drives manufactured by western digital. How to increaseupgrade wd my book world edition white light capacity to 3tb4tb mbwe i or 6tb8tb mbwe ii. Western digital hard drive data recovery definitive guide.
When i use the backup and restore windows 7 option, select the wd. Jan 14, 2020 how do i recover data from western digital hard drive. It connects to our computers via the internet router and it does not contain a. This means that if any single drive fails or becomes. Is there any fast way to reformat the wd portable hard drive and erase all the data on the hard drive. Posted on 201405 by michael milette november 16, 2016. You are on the my book for pc forum, this applies to all my book models, but network drives. Need help with data recovery on wd my book live 2tb nas by kents5773 jan 30, 2017 9. There is a small note in the user manual in the section accessing my book live using itunes that says the itunes server scans any shares that have the media serving setting. Total factory reset my book live 2tb my book live wd.
The program to restore is password protectected and we have no way of getting that information. Whether the hard drive died or you hacked it and made a mistake or you just want to restore the drive, this guide should turn your expensive paperweight back into a f. Diagnostic run diagnostic test if you are having problems. During install it said there was updated software and did i want to install it. A usb typec port with all cables included makes it universally compatible supports. These are also tools reported by users as helpful see comments. Wd support suggested i do this and instucted me to do it usung the utilities from the dashboard. How can i reset everything to factory and reformat the.
How to fix bricked wd my book world edition white light or. For information about using the reset button to return the password and network. Data recovery from wd my book live and wd my book live duo is not a problem for ace data recovery, a worldwide leading data retrieval services provider. Tips for getting started with the wd my book backup drive. Aug 07, 2014 you have made a sensible investment in a western digital my book duo drive for its powerful dual drive performance, and builtin protection but right now, none of that matters to you. Can i boot from my book and simpy restore my to my new clean hard drive. Feb 14, 2020 if you used time machine to create a backup of your mac, you can restore your files from that backup or a local snapshot on your startup disk. Purchased 500gb wd my book essential last night to use as backup for macbook pro. The fat32 file system has a maximum individual file size of 4 gb. Learn how to erase a wd external hard drive with wd drive utilities below. How to recoverunbrickreset the wd mybook while light. I dropped smartware like a hotcake and switched to. User manual utilities settings on the utilities tab, you can test the network drive and get diagnostic information, restore the drive to factory defaults, reboot or shut down the drive, and import or export a configuration file.
The solution to recover our data from wd hard drive, you should fix the wd hard disk recognized and detected on the computer. How to reset western digital my book world edition it still works. Assume that my hard drive fails and i replace it with a new hard drive. You might want restore your files after the originals were deleted from your mac, or the hard disk or ssd in your mac was erased or replaced, such as during a. Besides, wd my passport hard drives are built in with backup and encryption software which helps to ensure your data safety. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. Wd my cloud, restoring the systems factory settings full restore. Restart the computer, let vista find the drivers by it self. A line of external hard drives by western digital, styled after hardbound books. This is a long reset and your drive will be completely reset to factory settings. How do i restore files from my wd passpor apple community. In the process of installing software, setting password and backing up my system, i realized that i had inadvertently purchased a product without cloud storage. My book home edition user manual about your wd drive 3 about your wd drive drive format this wd device is preformatted as a single fat32 partition for compatibility with all updated windows and macintosh operating systems. Please make sure that your wd my book external hard drive can be recognized by your computer.
If you used time machine to create a backup of your mac, you can restore your files from that backup or a local snapshot on your startup disk. How can i reset everything to factory and reformat the drive. Restoring my book essential to factory settings external. There is a small note in the user manual in the section accessing my book live using itunes that says the itunes server scans any shares that have the media serving setting enabled, including the public share by default. If youre selling your my book live or need to completely wipe the drive clean for any other reason, perform a full factory restore to reset the device back to. Your my book drive and the wd drive utilities and wd security software are compatible with the following operating systems.
Before doing a factory restore or a system update, you may choose to save your drives current configuration. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. View and download western digital my book wdbacg0020hch user manual online. This article explains how to reset a my book live and my book live duo.
How to recover files from wd my book external hard drive. Latest company solutions make wd my book live data recovery both efficient and affordable to a number of people who use the advantage of highclass wd data storage devices speaking of highclass drives, its important to draw attention to. Western digital my book partition recovery remo software. Last year i finally had a problem with one of their hdds. Aug 14, 2009 how to recoverunbrickreset the wd mybook while light possible scenarios forum forum my book world edition white light how to recoverunbrickreset the wd mybook while light possible scenarios. It means recovering your favorite songs, restoring those documents you need for the project youre completing and returning photos. Whenever i click it, i get the spinning hourglass for several minutes usually 1520 and then nothing. The good news is that if you have problems with your hard drive you can. Restore mybook live to factory settings without using the dahsboard. Her files are backedup on a wd my book essential external hard drive. Need help with data recovery on wd my book live 2tb nas. How to downgrade wd my book world edition white light firmware version.
How to wipe clean a wd my book live it still works. If your product is not listed above, please visit the product page. Yodot hard drive recovery is the right choice to recover lost, deleted, formatted, and reformatted files from wd my book live hard disk drive. So, to do a full restore ill do a factory reset fast the only diffe.
So i can not get to the utilities to do the restore. Thank you for helping us maintain cnets great community. This video explains how to restore the wd my clouds system factory settings with a full restore. Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. Summary of contents for western digital my book live. How to reset wd my book essential and start install over. Raid0 mode provides superfast performance with up to 360mbs 2 sequential read speeds using the usb typec port. Restoring backup file from wd live book microsoft community. My book factory reset external drives for pc wd community. Few things are more upsetting than having a piece of hardware that doesnt work. How to reformat western digital portable hard drive. Apr 17, 2020 western digital my book is a sleek series of western digital wd external hard drives. Please furnish full details of your wd external drive. Wd drive utilities is the software provided by wd which allows users to register the drive, set drive timer, run diagnostics as well as perform a drive erase.
Aug 07, 2014 the best part is that, thanks to our partnership with western digital, we are the recommended data recovery company for your my book external hard drive and any other western digital device. If youve accidentally deleted some files off your drive, stop using the device immediately. Due to its different data storage sizes and portable nature, they are used by a large number of users to backup their data. Got a wd my book essential smartware, need to reset. I think it is necessary to reformat the wd portable hard drive and permanently erase my private data. Never asked me if i wanted to use macs time machine software instead of its smartware. Using the western digital my book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. Apr 05, 2010 got a wd my book essential smartware, need to reset password, trying to figure out how the reset button in the answered by a verified tech support specialist. How to recoverunbrickreset the wd mybook while light possible scenarios. The wd backup software is compatible with the following operating systems. Western digital my book recovery hard drive data recovery. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port.
How can i reset everything to factory and reformat the drive to factory settings. Western digital my book is a sleek series of western digital wd external hard drives. Now you can install fresh mbwe firmware following how to fix bricked wd my book world edition white light or install brand new disk. Western digital my book live user manual pdf download. The biggest difference is reliability in my opinion. Western digital my book duo recovery hard drive data recovery. Recovering data from your western digital my book external hard drive means more than just getting back a few files. I only use western digital hdds and have an account with wdc. Jan 07, 2014 i have an imac early 2009 running osx 10. Got a wd my book essential smartware, need to reset password, trying to figure out how the reset button in the answered by a verified tech support specialist. Click the browse button, select the factory settings default restoration point, and then general restore to return the unit to factory settings, or. Hello everyone, i want to do a full restore of my my book live 2tb, because of ive installed transmission from feature pack but now i dont use it. Restore the software on a mybook world edition hard drive.
Copy the software to the drive, open wd smartware on pc, it should work as intended. Western digital my book essential 2 tb with a power button and. My wd my book external drive, i can access it, and only a few files are visible, most of the. Got a wd my book essential smartware, need to reset password. How to erase wd my passport external hard drive in windows. However, you can generally restore it using testdisk. However, you still need to know how to recover data from wd my book if youve lost the files, cant access the. On this page, we will offer the quick fixes to help you solve wd hard drive not recognized in windows computer, and the recover data from western digital hard drive with recoverit data recovery software. It extracts this name because of its book like appearance. See if this kb article helps support how to reset a my book live or my book live duo.
The my book duo drive has massive capacity for storing photos, videos, documents and music. It says, interrupting the factory restore process may damage the wd my cloud device. I cant figure out how to do this, and wd customer support is not very helpful. Western digital my book troubleshooting, repair, and service manuals. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. I am returning the drive because it has been unreliable. How do fix my wd external hard drive not working problem and recover my all data back. You store your vital data in the wd my book hard drive, if you encountered the data loss, you. I have run the restore to factory default but i am not satisfied that our data is securely wiped from the drive. Recover data from broken western digital mybook spiceworks. The ports of my western digital mybook has broken off and have removed the hard drive from the enclosure in attempted to plug the drive into a hard drive docking station. Please select the product for reset instructions wd support. How to clean personal data completely erase to the factory defaults wd my book world edition white light in purpose of sale. Wd my book shows up on devices but not on my computer.